Information We Collect
When you browse the website or place an order, we may collect your name, phone number, email address, governorate, delivery address, order details, and payment method, together with basic technical data needed to operate and protect the website.
How We Use Information
- To record, prepare, and deliver your order.
- To confirm orders and respond to questions.
- To improve the store experience and prevent unauthorized use.
- To meet operational, accounting, or regulatory requirements when necessary.
Sharing Information
We do not sell customer data. We may share the minimum delivery information required with shipping companies or service providers that help us fulfil your order.
Payments and Security
We do not store card details on this website. When an online payment gateway is enabled, payment information is processed by the approved payment provider under its own security procedures.
Cookies and Local Storage
The website may use cookies and local storage to remember your selected language, shopping bag, and other preferences needed for the site to work correctly.
Retention and Your Rights
We retain information for as long as needed to fulfil orders and operational obligations. You may contact us to request a correction or ask how your information is used, subject to records we must keep for legal or accounting purposes.